This Privacy Policy explains how oriloknova.sbs processes, stores, and protects your information when you interact with our site. We prioritize transparency in all data-handling practices.

What Data We Collect

We gather information only relevant for improving your site experience and support requests.

• Contact details—such as email, phone number, and name—when provided via our forms or customer communications.
• Technical data, like your browser type, device information, visit date, and anonymized IP address, to ensure site performance.
• Aggregated, non-identifiable analytics—such as visited pages—for improving usability and optimizing content clusters.
• Voluntary submissions, including feedback or questions, aiding service and support quality.

Using Your Data

All data is used for its stated purpose and not sold. We focus use on communication and service improvement.

• To respond to your questions about SEO architecture and clustering, and track service requests efficiently.
• To optimize content, measure site navigation, and assure results can be supported by factual technical feedback.
• To comply with obligations under South African data protection law and related regulations.
• For scheduled updates regarding your existing queries or site evaluations, as requested.

Lawful Basis Summary

Legal grounds are defined by South African data protection law and international standards.

Most data is processed under consent or legitimate interest, ensuring your information supports only business-relevant actions and analytics.

Data Sharing

Data may be shared if necessary to deliver the requested service or comply with law.

• External service providers may receive technical data when it is essential for analytical or hosting support—always under contract and confidentiality.
• If required by law or to protect our site, we may transfer details to legal authorities in line with South African regulations.
• Personal data is never sold or traded. Sharing is based on necessity, transparency, and legal compliance only.

Data Security

All personal and technical information is kept secure using encryption, access control, and regular audits. While we strive for robust protection, complete security cannot be measured or assured.

Your Rights

Under South African law, you have rights to access and request changes to your data.

• You may request a copy of data we store about you and review how it is used within business processes.
• You can correct inaccurate or outdated entries by contacting our support team via the addresses below.
• You have the right to withdraw consent or request limited processing, where relevant, for marketing or analytics.
• You may file a complaint with South African authorities if you believe your information is not handled lawfully.

Cookies and Tracking

We use cookies only to enhance site usability, performance measurement, and content clustering analyses.

View Cookie Policy View Cookie Policy

Contact Us

Questions about privacy can be sent to the address provided below for direct assistance.

Privacy Policy Updates

Updates may occur based on regulatory or operational changes. Please check this policy regularly for the latest version.